Last updated: 15th January 2026
By accessing and using the orbitalnovaex website and services, you accept and agree to be bound by these Terms of Service. These terms apply to all users of our website, including visitors, customers, and other users of our restaurant analytics platform.
If you do not agree to these terms, you should not access or use our services. orbitalnovaex SARL reserves the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.
orbitalnovaex provides restaurant menu pricing analytics dashboards and related consulting services. Our platform analyses restaurant data to provide insights into menu profitability, pricing optimisation, and competitive intelligence. Services are provided on a subscription basis as outlined in individual service agreements.
Users must provide accurate and complete information when registering for our services and maintain the security of their account credentials. You are responsible for all activities that occur under your account and must notify us immediately of any unauthorised use.
Users agree to use our services only for lawful purposes and in accordance with these terms. You may not attempt to gain unauthorised access to our systems, interfere with the proper functioning of our services, or use our platform to transmit harmful or malicious content.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference. You retain ownership of your restaurant data, and we process this data solely to provide the analytics services you have requested.
You grant orbitalnovaex a limited licence to use your data for the purpose of providing our services, generating analytics insights, and improving our platform. This licence terminates when your service agreement ends, subject to data retention requirements.
The orbitalnovaex platform, including all software, algorithms, designs, and content, is protected by copyright, trademark, and other intellectual property laws. orbitalnovaex and its licensors retain all rights, title, and interest in and to the platform.
You may not copy, modify, distribute, or create derivative works based on our platform without explicit written permission. Any feedback or suggestions you provide about our services may be used by orbitalnovaex without compensation or attribution.
While we strive to maintain high service availability, orbitalnovaex does not guarantee uninterrupted access to our platform. We may temporarily suspend access for maintenance, updates, or to address technical issues.
We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to users. In the event of service discontinuation, we will provide appropriate data export options where technically feasible.
Service fees are as specified in your individual service agreement and are payable in advance on the agreed schedule. All fees are non-refundable except as specifically provided in your service agreement or required by applicable law.
If payment is not received when due, we may suspend access to our services after providing appropriate notice. You are responsible for all taxes associated with your use of our services.
orbitalnovaex provides our analytics services on an "as is" basis and makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of the analytics insights provided. While we strive for accuracy, business decisions based on our analytics remain your responsibility.
In no event shall orbitalnovaex be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount paid by you for our services in the twelve months preceding the claim.
You agree to indemnify and hold harmless orbitalnovaex, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
These Terms of Service are governed by the laws of Luxembourg, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The failure to enforce any right or provision of these terms will not constitute a waiver of such right or provision.
Either party may terminate the service agreement with appropriate notice as specified in the individual service agreement. orbitalnovaex may immediately terminate or suspend access to our services if you breach these terms or engage in conduct that we determine to be harmful to our platform or other users.
Upon termination, your right to access and use our services will immediately cease. We will provide reasonable assistance with data export during a transition period, subject to the terms of your service agreement.
Provisions of these terms that by their nature should survive termination will remain in effect, including intellectual property rights, limitation of liability, and governing law clauses.
If you have questions about these Terms of Service, please contact us at legal@orbitalnovaex.world or write to us at orbitalnovaex SARL, Rue du Fossé 135, 4406 Esch-sur-Alzette, Luxembourg.